Refund & Cancellation Policy
How cancellations, refunds and access changes are handled for digital products and services.
Subscriptions
You may request cancellation according to the billing controls available for your plan. Cancellation normally stops future renewal; access through a paid period may continue where the plan or provider permits it.
Refund requests
Refund eligibility depends on the product, the payment-provider rules, applicable consumer law and whether the digital service or license has already been substantially delivered or used. Contact us promptly with the account email and transaction reference.
Approved refunds
An approved full refund may deactivate the related subscription, workspace entitlement, software license or device activation. Partial refunds are handled according to the specific transaction and provider status.
Chargebacks and payment reversals
A chargeback or reversed payment may temporarily suspend or revoke access associated with that transaction while the payment dispute is resolved.
Custom development
Deposits, milestone payments and custom-work refunds are governed by the written project agreement because custom work is performed specifically for the client.
Request a review
Email hello@webiedev.com with your order/account details.
